Conditions of Carriage

Article 1 Definitions	Article 10 Refunds
Article 2 Applicability	Article 11 Conduct on Board Aircraft
Article 3 Tickets	Article 12 Arrangement of Additional Services
Article 4 General	Article 13 Administrative Formalities
Article 5 Reservations	Article 14 Successive Carriers
Article 6 Check-in/Boarding	Article 15 Liability for Damage
Article 7 Refusal of Carriage and Special Assistance	Article 16 Time Limitation on Claims and Actions
Article 8 Baggage	Article 17 Consumer Guarantees Act (NZ)
Article 9 Schedules and Cancellation of Flights	Article 18 No Modification or Waiver

Canada